We are proud to announce that TherapyNotes® has been ranked 12th in Newsweek’s inaugural list of America’s Best Online Platforms 2025! This award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.
This recognition is based on a comprehensive evaluation of over 20,000 U.S.-based online platforms. The ranking incorporated 29 key criteria, and took four evaluation dimensions into consideration:
- Nationwide Online Survey: Representative online survey of over 2,000 online-service users. Collection of subjective criteria (e.g. evaluation of the layout, purchase probability, etc.)
- Traffic Growth: Analysis of traffic growth (number of website visitors) of online platforms (e.g. relative, absolute growth, etc.)
- Technical Performance: Analysis of various technical metrics to evaluate the quality of online platforms (e.g. usage duration of platform visitors, bounce rate, etc.)
- Apps & Mobile Usability: Evaluation of the mobile experience based on the availability and quality of platform apps (e.g. presence in app stores, user ratings, etc.), as well as whether the platform offers an optimized display for mobile users.
TherapyNotes has secured the 12th spot, with a score of 8.76, by prioritizing efficiency, reliability, and the trust our users place in us.
What Makes TherapyNotes So Well-Ranked?
User-First Design & Trusted Experience
From onboarding to day-to-day use, every aspect of TherapyNotes is built for clarity, ease, and peace of mind. Whether it’s our easy-to-navigate platform or intuitive workflows, our design inspires confidence. This ranking confirms our commitment to offering therapy providers a platform that’s secure, efficient, and reliable.
Top-Notch Technical Performance
We understand that clinicians rely on TherapyNotes to perform seamlessly. That’s why we continually optimize, update, and add new valuable features to our site. In this year alone, we have added our TherapyFuel AI solution, secondary claim electronic billing, AutoPay, and more. Energized by this recognition, we are dedicated to even smoother workflows, richer features, and enhanced support in the future.
Outstanding 24/7 Support
TherapyNotes offers 24/7 support via phone and email, ensuring users can get assistance and answers at any time. Our users recognize that being able to contact a real, live person with real-time issues and questions sets TherapyNotes apart. With well-trained representatives who prioritize care and accuracy, our support is one of the main contributors to our thousands of 5-star customer reviews.
Looking Ahead
This ranking isn’t the finish line—it’s fuel for what’s next. Our roadmap includes deeper integration, smarter practice management tools, enhanced analytics, and continued excellence in service. Thank you to every therapist, admin, and team using TherapyNotes. Your feedback, trust, and engagement push us to keep growing and improving. Here’s to doing even more great things together!
