--- title: "What’s New: Expanded Insights Access & Telehealth Noise Suppression" description: Today’s release helps your team work more efficiently with expanded access to Scheduling Insights, and updated Telehealth noise suppression for clearer conversations. image: https://blog.therapynotes.com/hubfs/Whats%20New%20Images/blog%20images/whats-new/2025%20Features/03Insights500x379.png --- [![TherapyNotes Practice Management and EHR](https://blog.therapynotes.com/hubfs/images/primary/NavLogo@2x.png?noresize)](https://www.therapynotes.com/) - [Try Free](https://www.therapynotes.com/about/signup/) [Log In](https://www.therapynotes.com/app/login/) - - [![Call Us: (215) 658-4550](https://blog.therapynotes.com/hs-fs/hubfs/images/primary/MobileMenuCall@2x.png?noresize&width=25&height=25&name=MobileMenuCall@2x.png)Call Us: (215) 658-4550](tel:+12156584550) - [![](https://blog.therapynotes.com/hs-fs/hubfs/images/primary/MobileMenuTrial@2x.png?noresize&width=25&height=25&name=MobileMenuTrial@2x.png)Start Your Free Trial](https://www.therapynotes.com/about/signup/) - 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[Software Updates (295)](https://blog.therapynotes.com/topic/software-updates) - [Business Ownership (79)](https://blog.therapynotes.com/topic/business-ownership) - [Group Practice (52)](https://blog.therapynotes.com/topic/group-practice) - [Company News (49)](https://blog.therapynotes.com/topic/company-news) - [Marketing (35)](https://blog.therapynotes.com/topic/marketing) - [Medical Billing (17)](https://blog.therapynotes.com/topic/medical-billing) - [Technology (10)](https://blog.therapynotes.com/topic/technology) - [Documentation (7)](https://blog.therapynotes.com/topic/documentation) - [Accounting (6)](https://blog.therapynotes.com/topic/accounting) - [Networking (6)](https://blog.therapynotes.com/topic/networking) - [Niche (6)](https://blog.therapynotes.com/topic/niche) - [TherapySearch (4)](https://blog.therapynotes.com/topic/therapysearch) Reading What’s New: Expanded Insights Access & Telehealth Noise SuppressionFind More Posts # What’s New: Expanded Insights Access & Telehealth Noise Suppression ##### By TherapyNotes®, LLC on November 10, 2026 ![](https://blog.therapynotes.com/hubfs/Whats%20New%20Images/blog%20images/whats-new/2025%20Features/03Insights500x379.png?noresize) Today’s release makes it easier to access and use important information across your practice. Give more clinical team members access to relevant scheduling data in Insights, and reduce distracting background sounds during Telehealth sessions with new noise suppression options. Here’s what’s new. #### Expanded Access to Insights Page We’re expanding access to the Insights page beyond Practice Administrators to include three additional clinical roles, giving more members of your team visibility into scheduling data relevant to their responsibilities: - Clinical Administrators can view scheduling data for all clinicians and filter by clinician. - Supervisors can view scheduling data for the clinicians they supervise and filter by those clinicians. - Clinicians can view scheduling metrics related to their own clinical activity. With this update, clinicians can now view their own Intake Churn and Retention results. As a reminder, Practice Administrators can adjust the grace periods and minimum required follow-up appointments used to calculate these metrics from Insights Settings. Reviewing these settings can help make sure the results reflect your practice’s expectations for follow-up care. This expanded access gives clinical team members better visibility into scheduling trends, missed and canceled appointments, and intake retention and churn, while keeping access limited to the data appropriate for their role. ![insights-expanded-access-09](https://blog.therapynotes.com/hs-fs/hubfs/insights-expanded-access-09.png?width=1433&height=918&name=insights-expanded-access-09.png) #### Noise Suppression in Telehealth Calls Noise suppression is now available to all Basic and Premium Telehealth users at no additional cost, helping reduce distracting background sounds and keep conversations clearer during calls.  Choose the noise suppression level that works best for your environment: - Standard: Enabled by default for everyone and is recommended for most sessions. - Enhanced: Provides additional background noise reduction for noisier environments. - Off: Turns off noise suppression when background audio needs to remain audible during the session. During a Telehealth session, select the Telehealth Settings icon to access and adjust your noise suppression setting at any time. Clinicians and patients can each independently choose Standard, Enhanced, or Off for their own audio, making it easy to adjust noise suppression based on their environment throughout the call. Noise suppression is the latest in a series of improvements we’ve made to TherapyNotes® Telehealth, including enhancements to connectivity, reliability, and the overall session experience for clinicians and patients. If it’s been a while since you’ve used TherapyNotes® Telehealth, now is a great time to give it another try and experience what’s improved. ![Noise-Suppression-09](https://blog.therapynotes.com/hs-fs/hubfs/Noise-Suppression-09.jpg?width=1202&height=762&name=Noise-Suppression-09.jpg) \* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney. Share: Previous Post: [Be Aware of Emails Impersonating TherapyNotes®](https://blog.therapynotes.com/be-aware-of-emails-impersonating-therapynotes) ##### Get more content like this, delivered right to your inbox. 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