Telehealth Audio Issues (Safari)
The latest version of Safari has a bug causing audio issues during telehealth calls. Apple is aware of the bug and is going to fix it in a future update. If you are experiencing issues with telehealth, make sure both you and your patient are using an alternative browser such as Chrome.
COVID-19 Response and Updates
3/17/2020: TherapyNotes™ support will continue to be available via phone and email during normal operating hours during the pandemic. Read TherapyNotes™ COVID-19 Response and Telehealth Options on our blog to learn how TherapyNotes™ is responding to the pandemic, and read The Therapist's Telehealth Guide for COVID-19 on our blog for resources and guidelines for using telehealth.