TherapyNotes® System Status


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Recent Updates

Please refer to this page before reaching out to support to find answers to common questions, to help with our unusually high call volume.

Last Update: 6/12/24 3:10 PM EDT   

Claims and ERAs 

  • The functionality to electronically submit paper claims for the clearinghouse to print and mail on your behalf has been restored. To learn more about this feature, please visit our What's New. 

  • We’re continuing our efforts to restore eligibility check functionality.

  • We've updated the Clearinghouse Services Status Page with updates for Managed Care Services, LLC (35162), Western Southern Financial Group (31048), and Oak West Physician (36400). This page will continue to be updated as we receive new updates on payers.
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