TherapyNotes® System Status
Recent Updates
For the upcoming holidays, Support will be:
Closing Tuesday 12/24/24 at 5:30PM ET
Closed Wednesday 12/25/24, resuming business on Thursday, 12/26/24 at 12AM ET
Closing Tuesday 12/31/24 at 5:30PM ET
Closed Wednesday 1/1/25, resuming business on Thursday, 1/2/25 at 12AM ET.
Have a safe holiday and a happy new year!
Please refer to this page before reaching out to support to learn about any known issues.
Last Updated: Thursday, December 19, 2024, 10:08 AM EST
We are aware of issues regarding pending claim and ERA notifications in the Billing tab and on To-Do lists. There is no problem with submitting claims or receiving/posting ERAs, but the pending item counts and/or To-Do notifications may be temporarily incorrect. We appreciate your patience as we actively work to resolve these issues.