Bringing you TherapyNotes company news, software updates, and helpful blog posts on practice management, behavioral health, and more.
There's no doubt – HIPAA compliance requires diligence. But with penalties reaching $1.5 million, it's crucial for practices to be aware of mistakes that could result in violations and fines.
Recently, TherapyNotes suffered a virus outbreak and a resulting three-day outage. A TherapyNotes outage affects our tens of thousands of customers, which therefore indirectly impacts their millions of patients. Just prior to this, we were looking forward to moving into our new office building, bringing on a number of new staff members, and expanding our services. Then, in an instant, our business was completely down. We persevered and made it through, but it was an extremely challenging process, and we do not underestimate the difficulties this event caused our customers. We deeply apologize for the setbacks caused by this outage, and rest assured that the honest concerns and frustrations you've expressed to us have not gone unheard.
In May 2014, the space we had been in for many years was no longer able to hold our growing team. Due to the quick success of TherapyNotes, we had reached 14 team members. In order to continue hiring and growing, we moved into new offices. This was a wonderful milestone for us, as we had really started to mature as a company. We continued to grow and eventually utilized every inch of that space.
Episode 54 of the Private Practice Startup podcast features TherapyNotes CEO Brad Pliner as he talks with Dr. Kate Campbell, LMFT and Katie Lemieux, LMFT about how TherapyNotes came to fruition and how using an EMR in your private practice positively impacts time management, security, and much more.
Last month, thousands of Google users received an email invitation to open a document in Google Docs. However, in the few clicks it took to access the document, criminals were granted access to the user's email and contacts. While the email appeared to be legitimate, the communication was a part of a sophisticated phishing scheme that convinced users to give strangers access to their Gmail accounts.