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TherapyNotes Blog

Bringing you TherapyNotes company news, software updates, and helpful blog posts on practice management, behavioral health, and more.

Working With Gender and Sexually Expansive Clients: CE Course With Dr. Traci Lowenthal
By TherapyNotes, LLC on April 16, 2019

We're pleased to announce our second CE course: Working With Gender and Sexually Expansive Clients, developed in collaboration with noted ally and provider Dr. Traci Lowenthal. This course focuses on the key components of working with the diverse individuals in LGBTQIA+ communities and serves as a first step in developing cultural awareness of these communities.

2018 TherapyNotes™ Year in Review
By TherapyNotes, LLC on January 2, 2019

2018 was yet another year of growth for TherapyNotes™ and leaves us with a lot to look forward to in 2019. We're proud to start the new year with a team over 60 strong, each of whom are dedicated to delivering the best EHR and the best service to our users.

TherapyNotes™ Database Platform Migration
By TherapyNotes, LLC on December 15, 2018

This weekend, we migrated to a new database platform, a project intended to greatly improve the scalability and performance of TherapyNotes™. This project involved several months of preparation as we updated our software, built the necessary server infrastructure, and carefully crafted our action plan to ensure a seamless migration. We are pleased to report that the migration went smoothly, and we are very excited about this significant upgrade.

Join the TherapyNotes™ Team for NAMIWalks Greater Philadelphia
By TherapyNotes, LLC on March 7, 2018

Every year, the National Alliance on Mental Illness (NAMI) hosts NAMIWalks across the country, bringing local communities together in a public display of support for individuals affected by mental illness. On May 5th, the TherapyNotes™ team is participating in our second NAMIWalks event, and this year, we'd love for you to join us!

New TherapyNotes™  System Status Page
By TherapyNotes, LLC on February 9, 2018

As part of our initiative to improve customer communication, we are happy to announce the launch of our system status page. Here we will provide updates on system performance, scheduled maintenance, and any events that may impact your service. Please bookmark this page: https://blog.therapynotes.com/status

Performance and Reliability Updates
By Brad Pliner on February 5, 2018

Over the past couple of weeks, TherapyNotes has been experiencing technical difficulties that resulted in slow performance, error pages, and a couple of outages. Resolving these issues have been our top priority. Initially it was very difficult to track down the causes of the problems, so we have extended great efforts to leave no stone unturned, reviewing the web servers, the database, the networking equipment, and the TherapyNotes software itself. We have made a lot of improvements that I would like to share with you.

New Data Center and TherapyNotes™ Infrastructure Upgrades
By TherapyNotes, LLC on February 5, 2018

We are pleased to announce that on Sunday, February 11 we will be moving to a new data center with all-new network hardware.

2017 Year in Review
By Brad Pliner on January 8, 2018

The new year always provides a welcome opportunity for reflection. When we look back on 2017, we have an awful lot to be proud of.

Merchant Services Transition to CardPointe
By TherapyNotes, LLC on December 5, 2017

Earlier this year, our credit card processing vendor, First Data, acquired the payments technology company CardConnect. As a part of this acquisition, First Data has adopted CardConnect's payment processing platform, CardPointe, for users to manage credit card payments and access reports.

Essentials of Billing: New TherapyNotes Video Tutorials
By TherapyNotes, LLC on November 1, 2017

Although TherapyNotes helps you streamline your billing process, insurance billing can still be complicated. As a supplement to the billing guides on our Help Center, we've introduced bite-sized video tutorials to help guide you through each step of billing in TherapyNotes.

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