Should You Do Your Own Billing Or Use a Service?

By TherapyNotes, LLC on August 8, 2018
Should You Do Your Own Billing or Use a Service? - TherapyNotes

Whether you're brand new to the insurance world or a seasoned veteran, getting paid can be confusing, difficult, and time-consuming. But it doesn't have to be. With the right approach toward submitting and managing claims, you can run your practice efficiently and profitably, Here are your billing options and what to consider with each.


Option #1: Do your own billing

Doing your own billing can have a steep learning curve and involve a significant investment of time, depending how you go about it.

If you bill solely by hand, it's going to take more time and may even be denied, since many payers don't accept paper claims anymore. If you bill through an insurance provider portal, you can ensure you have the claims filed accurately, but you'll likely have to visit various websites to do so, which can get tiresome fast.

The best option for doing your own billing, then, is using EHR software like TherapyNotes™ (try it 30 days free). Our EHR allows you to retain complete control over your billing while leveraging powerful built-in features that ensure claims are generated quickly with minimal effort. We give you the option to do electronic or paper billing. And our knowledgable, industry-leading support is available by phone or email any time you have questions.


Option #2: Use a billing service

Billing services allow you to outsource every aspect of your billing, from verifying benefits and submitting claims to posting payments and invoicing clients. 

This is a great option when you don't have the time to contact insurance companies directly or don't feel confident about your ability to manage claims on your own. Billing services have experienced professionals who know how to code sessions to get you the best reimbursement and can take the time to talk to your payers when a claim is rejected to get it re-processed as quickly as possible. Eliminating these hassles will allow you to focus on what matters most: your clients.

So which is right for you? It depends.

If you have a small practice with basic billing requirements, you'll likely find that TherapyNotes™ makes billing easy enough to do on your own. If your practice has more complex billing needs, an experienced billing service may be a better fit. Before choosing, weigh the expense of hiring a biller with the benefits of more efficient billing, maximized reimbursements, fewer rejections, less time spent calling insurance companies, and more time available to see patients.

Not sure where to start? Let us find the right billing service for your practice. Our billing partners have specific experience supporting TherapyNotes™ and can handle your billing. Learn More!

Find a Billing Service - TherapyNotes

Get Connected with the Right Billing Service.

We can set you up with a great billing service at a reasonable cost, saving you valuable time and energy.

Learn More

* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.


Get more content like this, delivered right to your inbox. Subscribe to our newsletter.

More Content You'll Enjoy

Change Healthcare Outage Update
Status Updates on Change Healthcare Outage Update 4/4/24 at 1:10 PM ET: We are not adding...
Clearinghouse Services Status
Last updated: 6/8/24 3:40 PM EDT