TherapyNotes™ Telehealth is now free with your subscription! We are hopeful that our customers are using telehealth to stay safe during the pandemic, and we hope that making telehealth free is one more incentive to do so.
Please note that while one-on-one telehealth sessions will always be free, pricing for future enhancements such as group sessions has not yet been determined.
Additionally, we've introduced the following telehealth improvements:
Telehealth Customers: If you are having any issues such as choppy or frozen calls, or black screens, please upgrade to the latest version of your web browser and encourage your clients to do the same. The latest versions of Chrome and Safari have included fixes for these issues. Mac users should upgrade to MacOS 11.2 which was just released on 2/1. Of course, both parties also need a stable Internet connection.
Email reminders have been significantly improved, especially if your practices uses telehealth or paperwork on the portal. If you are not using appointment reminder emails yet, we strongly encourage you to use them with these new features! Email reminders are free and sent about 48 hours before each appointment to reduce patient no-shows. They can be sent in addition to text reminders, which are sent 24 hours in advance.
* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.