What's New: Claim Note Field for Billing Overrides

By TherapyNotes, LLC on December 15, 2022

We are happy to share that a new Claim Note field has been added to Clinician Billing Setting Overrides.

For our providers in particular who bill out to Arizona Medicaid as a group practice, this Claim Note field can be used to add in the rendering provider's NPI to the claim. If you have any questions on how AZ Medicaid's billing requirements work, please visit the Arizona Health Care Cost Containment System's Participating Provider Information.

There may be situations in billing where a specific payer requires information on a claim that other payers do not. Overrides allow clinicians to replace the default practice information on claims for certain payers to help be compliant with their requirements. The field Claim Note on the clinician billing override page can be used to include specific information, as requested by your payer.

Some things to note with this new update:

  • This field will only be applicable to electronic claims.
  • It is encouraged to use this field only at the discretion of the payer, to avoid unnecessary claim rejections.
  • This new Claim Note field will also display in Submit Electronic Claims under Review Claim Details.



* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.


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