Improvements to Scheduling, the Patient Portal, Billing and More!

By TherapyNotes, LLC on June 1, 2015
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The momentum continues - This release includes over 100 work tickets! We're excited about today's release and very excited about the upcoming changes in the works!

Scheduling, Patient Portal, and Appointment Reminders

  • Month and day added to phone (voice) reminders
  • Multiple location support on the patient portal: patients can view clinicians and availability by location
  • Portal "Any Location" option allows patients to view availability at all locations at once
  • Portal "Any Clinician" option (for group practices) shows all availability without choosing a clinician first
  • Portal scheduling features can now be limited to logged in patients only
  • Appointments can now optionally be scheduled on the patient portal up to 39 or 52 weeks in advance
  • Improved search results when matching portal appointment requests to patients
  • "Jump" menu on Scheduling pages now has a mini calendar to jump to other dates

Billing and Reports Improvements

  • All new tabbed interface for working with payers much like when working with patients or users
  • Patient Statement improvements including: new service code column; removed "Appt" before each line item; changed "Check (123)" to "Check #123"; clinician names suppressed unless they vary
  • Appointment billing tab tweaks including renaming "Patient Insurance" to "Payer"
  • Appointment billing tab for group therapy shows billing overview for all patients in one place
  • Replaced "No Clinician" column from Revenue Report with two columns: "Unassigned" (payment not yet allocated) and "Practice" (payment assigned to a charge that is not clinician-specific)
  • Further improved matching insurance settings with patient's parents and spouses to minimize data reentry
  • Stepfather and Stepmother added as contact relationship types and will be used to populate insurance info
  • Note Count Report now works for interns, not just clinicians

* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.

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