What's New: ePrescribe Update for Unrecognized Patients

By TherapyNotes, LLC on August 17, 2022

We're pleased to announce another ePrescribe update:

Pharmacy requests now appear in prescribers’ eRx Notifications with the copy "Unrecognized Patient" if the prescribing system is unable to match the patient in a request with an existing patient in TherapyNotes. The prescriber will be able to either search existing patients and link the request to the correct patient or create a new patient in TherapyNotes.

eRx unrecognized patient


eRx unrecognized patient dialog


* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.


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