What’s New: Paper Claims Mailing Service

By TherapyNotes, LLC on June 12, 2024

The paper claims mailing service is back and better than ever! With this service, the clearinghouse will mail paper claims to any payer that doesn’t support electronic claims. You just submit the claim like any other, from the Submit Electronic Claims page. To enable this service for a payer, simply leave the payer id blank and provide a mailing address for the payer. When you submit the claim, a paper CMS-1500 form will be mailed to the payer for you.

This service is new and improved with the new clearinghouse. Claims are now printed and mailed out each business day, unlike the weekly batch process before. Once submitted, you now have a better insight into the progress of the claim from the Electronic Claim History page, like when the claim was mailed and any rejections received from the clearinghouse.

The price for mailing paper claims is now $1 per claim, including multiple-page claims.



* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.


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