What's New: Practice Messaging

By TherapyNotes, LLC on August 6, 2024

We’re excited to introduce Practice Messaging! This new feature enables seamless internal communication within TherapyNotes. Front staff can let clinicians know about patient arrivals, staff can coordinate room availability, and billers can ask clinicians billing questions—the options are endless!

Select one or more staff members or choose from a list of standard groups, such as All Staff, All Billers, All Clinicians, All Schedulers, or clinicians for a particular location to send a message to.

image-1

When viewing your inbox, you can use the top left filter to search your inbox for messages that include staff members or staff groups. If you have client messaging enabled, you can filter your inbox to view internal messages only by using the Audience filter and selecting Internal.

practicemessaging2

Practice Administrators can enable Practice Messaging from the Secure Messaging settings page. Once enabled, find the icon at the top right to visit your Messages page. If both are enabled, this page will display conversations with staff members and clients.

* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.

Share:

Get more content like this, delivered right to your inbox. Subscribe to our newsletter.

More Content You'll Enjoy

Maintenance Release 2024.09
As with all maintenance releases, TherapyNotes® 2024.09 includes numerous system-wide...
What's New: Client History Summarization
Looking for a quick refresher on your patient's history before a session or when you go...
What's New: Superbill Preview, Partial TherapyPortal Spanish Support and More
Streamlined Superbill Creation and Sharing We have improved the process of creating and...