What's New 5.2: Introducing Payments on the Portal

By TherapyNotes, LLC on May 5, 2022

Payments on the Portal

We are excited to announce the release of Payments on the Portal! Practices can now accept patient credit and debit card payments through the client portal if they have credit card processing and their client portal enabled. Clients with a balance will see a billing tab and a Needs Your Attention note when they log into their portal account, and may choose to pay their full balance or make a partial payment. Read more about Patient Payments on the Portal.


We are pleased to announce that we are opening ePrescribe to all practices! Practices can now access the ePrescribe Settings page and enable ePrescribe themselves.  We highly recommend contacting TherapyNotes Support to schedule a 30-minute demo and overview of this feature.  In addition:

  • Practices can now request easy access to Narx Scores from the PDMP (Prescription Drug Monitoring Program) gateway. After submitting the request, the practice will receive registration instructions from Appriss Health, and TherapyNotes Support will send a notification when PDMP Easy Access has been enabled. The activation process generally takes 2-3 days.
  • EPCS Incidents Reports are now available for practices prescribing controlled substances. Practice administrators and prescribers can access the reports, which show potential issues with a prescriber’s logon and authorization.


  • Therapy Sessions and Psychiatry Sessions now appear on the appointment calendar in a darker shade of green for better contrast and readability.


  • Users can now sort by clinician in the Enter Insurance Payment, Enter Patient Payment, and Search Billing Transactions tables. In addition, the Payer field on the Enter Insurance Payment page has been upgraded with an “autocomplete” function.


  • Banner messages for supervisors will now indicate when a note was previously rejected so the supervisor can ensure that previous feedback was addressed.
  • Text fields in the Psychological Evaluation Note now allow up to 50,000 characters. This is the last of several Notes for which the character limit was expanded.
  • As previously reported, available diagnosis codes in our search tool have been updated to include recent changes consistent with the DSM-5-TR release.

* The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.


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